My iPad is broken, now what?

  • If your iPad issue is covered under our warranty or consumer law, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when:
    • Your iPad is over one year old.
    • Your iPad screen gets broken accidentally.
    • Your iPad has other accidental damage or issues caused by unauthorized modifications. 
  • If your iPad issue isn’t covered, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+ coverage. AppleCare+ includes two incidents of accidental damage. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee, as shown.
  • If it is a battery failure, if it is in warranty and fails diagnostics there is no charge. If it is out of warranty and fails diagnostics it is $129.
Models AppleCare+ Service Fee Out of Warranty Fee
iPad mini, iPad mini 2 $49 $259
iPad mini 3, iPad mini 4 $49 $379
iPad 2, iPad Air, iPad 5th Gen, iPad 6th Gen $49 $319
iPad Air 2, iPad 4th Gen $49 $379
iPad Pro 9.7" $49 $489
iPad Pro 10.5" $49 $579
iPad Pro 11" $49 $649
iPad Pro 12.9" 1st & 2nd Gen $49 $759
iPad Pro 12.9" 3rd Gen $49 $839